FAQ

No two replacement projects are identical. In order to figure out the cost of your window or door replacement project, we will need to fully realize your wants and needs. Set up a complimentary, in-home consultation and we’ll be able to offer you a free quote the day of your consultation. A Pella® design specialist will work with you to comprehend your plan, select high-quality products and measure for your replacements.

In addition to offering high-quality products in a variety of styles, we also offer payment and finance options to help make your replacement project a reality.

It’s our goal to make sure we answer every one of your questions about windows and doors from Pella of Des Moines. We’ll take a look at all the features and options available to you, including material choices and energy-efficient enhancements. To be sure we can cover all of it, we recommend you plan for about two hours for your consultation meeting.

Your in-home consultation is critical to ensuring your contentment with your window and door replacement. It will help you pick the ideal windows or doors for your Des Moines-area home and your budget. It’s best to arrange your free, in-home consultation when all of the decision-makers are able to be present. Our Pella® expert designer will address a variety of standard questions like:

  • Which materials (vinyl, wood or fiberglass) are best suited for your Des Moines-area home?
  • Which functional features would you like for your windows or doors?
  • What level of energy efficiency is ideal for your home?
  • Which colors do you want?

Correctly quoting your replacement windows or entry door project hinges on the information we are given through the in-home consultation. You can read more about in-home consultations here.

Installations of replacement windows and doors from Pella of Des Moines are done by a Pella® Expert InstallerSM. Under his or her guidance, Pella-certified installers will install your windows or doors for you. They must go through an extensive set of training courses so that your windows and doors are properly installed and adhere to Pella’s warranty criteria. You can find out more about your no-mess, no-guess installation day here.

Before they can be employed, Pella makes installers to pass a drug test and background check. Our installers are completely protected by liability and workers compensation insurance. Beyond Pella product warranties, your installation is also covered for 10 years under the installation limited warranty and service agreement.

Pella® products meet or exceed ENERGY STAR®-certification in all 50 states and almost all of Canada. How will this impact you? Not only could you realize a reduction in your heating and cooling costs, but you will help lower your impact on the environment.

The advantage of Pella® vinyl windows is that you will not have to paint them. They come in a variety of colors, so you’ll find a color that goes with your room. We do not advise painting your vinyl products; this will nullify your warranty.

Pella of Des Moines provides services and support that bigger stores aren’t able to. Our knowledgeable staff has skill in selling, installing and servicing Pella® windows and doors. You’ll have a devoted Pella sales team, including a project manager, local service technicians and quality installers. We typically use the term “single-source accountability.” You just have to get in touch with our office, your sales representative or your project manager with any questions or concerns you encounter, and we will get to work resolving the issue.

There are a variety of reasons why Des Moines-area homeowners pick Pella of Des Moines for their replacement window and door needs. Our success relies on customer satisfaction, not stock prices. All of our high-quality windows and doors are made with care and serviced by Pella’s professional Direct Sales Network. Unlike other companies who sell exclusively through third-party channels, Pella of Des Moines has a dedicated window and entry door showroom. This distinctive way of doing business gives you a customized experience with the aid of a local Pella®-certified team. Whether you are looking for the beauty of wood, the strength of fiberglass or the low maintenance of vinyl—Pella of Des Moines has a high-quality, energy-efficient and durable solution.

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